BY BRIAN MAASS
Suzie Girld says that in 43 years of working in the roofing sector, she has never come across anything similar to what CBS News Colorado discovered during their investigation.
CBS News Colorado’s 2-and-12 minute surveillance footage revealed Boyd that, “While disgusting, the behaviour of this salesman is certainly disturbing. It does not reflect most people in our business.”
David Kuntz of Timberland Exteriors of Colorado ostensibly checked a Parker home’s Newlin Meadows subdivision for hail damage on August 22. The homeowner claimed Kuntz had told her family she needed to replace the roof because of hail damage. She was told to submit an insurance claims as “he would cover all costs.”
Kuntz wasn’t aware that there was a video camera recording while he checked the garage. Kuntz appears to be repeatedly using a tool or other object to cause dents to the garage.
Boyd said that the man has been working in roofing for 43 year. She was previously president of Colorado Roofing Association and currently works with Academy Roofing.
Boyd said that hearing such stories was depressing.
His compensation is dependent on his sales as well as the amount of the claim. His compensation increases if his claim is bigger.
Kuntz, in an on-camera conversation with CBS News Colorado acknowledged that footage captured “didn’t seem right.”
“It wasn’t a good representation.” “It wasn’t a good day,” said he.
The man claimed that he pushed in his thumb against the garage door to try to find hail damage and to test if it was insulated. It’s not to hurt them (homeowners).
In response to a question about whether he had used an instrument, Kuntz stated that his thumb was all he needed.
On the video at various points, Kuntz seems to use a metallic tool in order to open the garage.
Boyd said that such behavior hurts the efforts of Boyd’s team. “Right now there are some bad actors.”
After viewing the video footage of Kuntz’s actions, the homeowners stated that they had decided to forgo filing an insurance claim against their home.
The insurance industry has estimated that hailstorms cause $5 billion of damages in Colorado. Estimates show that hail claim numbers grew by 34 percent in recent years.
Boyd believes that what is seen in the video clip was not a normal practice. However, Boyd has never seen this on camera.
Boyd claimed that Boyd was inflating claims.
National Insurance Crime Bureau has some tips for avoiding contractor fraud.
You should always be wary of contractors who try to hurry you. This is especially true for temporary or non-emergency repair work. You can shop around and get recommendations for contractors from neighbors or friends. Do not let anyone come to your house and offer uninvited repairs.
Never pay in advance for any work. You should always check the quality of work done before making a payment. Many contractors will ask for a small down payment but you shouldn’t pay any money until there is a formal contract.
Comparing quotes is important. Get at least three written bids for your project. If the business has outstanding complaints, you can verify its credentials by contacting the Better Business Bureau (BBB) or your state’s attorney general office.
It is important to have a contract in writing that states all the details, such as labor rates, material costs, cleaning methods, start-up and end dates, etc. A contract that has blank spaces can be altered by a scammer after your signature.
You should not trust a contractor who tells you that the government is supporting them. FEMA is not a sponsor of any individual contractor or company. You can get more info by calling FEMA on 800.621.FEMA.
Instead of paying cash, use a cheque or credit card. The contractor will have a record that you paid them.
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